That error message is a generic message that indicates the program isn't running or was not installed properly. I think I got it this time.įaulting application RosettaStoneVersion3.exe, version 1.0.0.1, time stamp 0x469773f9, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0x80000001, fault offset 0x01dd8230, process id 0x1360, application start time 0x01c8bde315c55498. This will help others who are having this issue find the answer faster.Īhh. If this post helps to resolve your issue, click the Mark as Answer button at the top of this message. You might also want to check with the Rosetta Stone support website for any know issues. On the lower, left side of the details window, click the Copy Button and paste the results back here in a reply. If you find one, double click that error to see the details. Look for any events that display a 'Red error icon' that show the Source as Rosetta Stone that coincide with the Date and Time that the last error occurred. This may take a couple of minutes to load. ![]() ![]() ![]() Double click Administrative Tools and double click the Event Viewer.Įxpand Custom Views and select Administrative Events. Go to Control Panel and click the Classic View in the Tasdks pane. You can get a more detailed description of the error message using the Event Viewer.
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